Privacy Policy

This website is an initiative of Lennoc B.V. to inform passengers of their rights in case of flight delay or flight cancellation.

This privacy statement sets out what information airpassengerrights.com collects from you, what airpassengerrights.com processes this for, how airpassengerrights.com does this and how this information is stored.

Your personal data and its processing.

Personal data includes; email address, IP address, device ID, first and last name, ID document number, address details, date of birth, booking details, phone number and bank details.

Airpassengerrights.com collects personal data only indirectly.

During your visit to the website, airpassengerrights.com will only process your IP address and device ID.

Airpassengerrights.com collects and processes only the personal data it needs. Processing within the meaning of the General Data Protection Regulation (AVG/GDPR) means; any operation with personal data, such as collection, recording, storage and transmission.

IP addresses, device ID and session cookies are collected, among other things, so that airpassengerrights.com can collect historical and statistical information about the use of the website.

The legal provisions as stipulated in the General Data Protection Regulation (AVG/GDPR) are complied with by airpassengerrights.com.

Legislation and protection

Airpassengerrights.com may additionally collect, use, retain and/or share your information if Airpassengerrights.com believes it is reasonably necessary to do so;

• pursuant to applicable laws and regulations, or governmental requests;
• to enforce the terms and policies, including investigating possible violations;
• to detect, investigate, prevent and combat fraud and other illegal activity, security or technical problems; and
• to protect the rights, property and safety of our users, en and third party(ies).

Storage of your data

All information indirectly collected through the website is also transmitted encrypted using a secure connection (HTTPS). This way we comply with legal requirements. Lennoc B.V. also conforms to ISO 27001 and ISO 27002. The servers of Lennoc B.V. are monitored 24 hours a day.

Lennoc B.V. never sells your personal data to third parties.

Cookies

Airpassengerrights.com collects and analyzes information about the use of this website. More information about the use of cookies can be found here.

Links to third parties

This website contains links to other websites which are not part of airpassengerrights.com. Airpassengerrights.com is not responsible for the content of these websites as well as the manner in which these websites deal with the privacy of visitors, nor for the placement of cookies by these other websites.

Storage period

The personal data collected by airpassengerrights.com will not be kept longer than necessary to fulfill the purposes for which they are collected and used.

Inspection, modification and deletion of data

At your request, airpassengerrights.com will provide a summary of the data known about you to airpassengerrights.com. This requires an email to info@airpassengerrights.com.

Change privacy statement

Airpassengerrights.com may expand or change this privacy statement in the future. Important and/or significant changes will be communicated in a clear manner. Please check this page regularly for all changes. The most recent version is dated January, 2024.

If you have any questions about this privacy statement, please contact us at info@airpassengerrights.com.